7778b Privacy Policy

01. Introduction and Scope

7778b ("we", "our", "platform") provides a safe and reliable online gaming service for players in Bangladesh. This privacy policy ("policy") applies to the 7778b website, mobile version, and all related services.

By using our platform, you fully accept the terms set out in this policy. If you disagree with any part of this policy, please stop using our services and contact our support team.

This policy has been prepared in accordance with applicable laws and regulations of Bangladesh, and we commit to remaining vigilant at all times in protecting your personal information.

02. What Information We Collect

We may collect the following types of information during your account registration, transactions, and use of the platform:

A. Identity and Registration Information

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Residential address
• Username and encrypted password

B. Financial Information

• bKash, Nagad, Rocket, or bank account number (for processing transactions)
• Deposit and withdrawal history
• Transaction date, amount, and method

C. Technical and Usage Information

• IP address and device identifier
• Browser type and operating system
• Time spent on the platform and pages visited
• Gaming activity and betting history
• Information collected from cookies and similar tracking technologies

D. Communication Information

• Live chat messages and email correspondence
• Customer service requests and complaint records

03. Purpose and Use of Data Collection

7778b uses your personal information only for specific and legitimate purposes. We use your information for the following:

Account Management and Service Delivery

We use your information to create and manage your account, process deposits and withdrawals, and personalise your gaming experience.

Identity Verification and KYC

We verify your identity to comply with applicable regulations in Bangladesh and to prevent fraud and money laundering. This process is essential for the protection of you and all other users.

Security and Fraud Prevention

We use technical information to detect and prevent unauthorised account access, suspicious transactions, and fraudulent activity.

Customer Service and Communication

We use your contact information to respond properly to your enquiries, complaints, and support requests, and to send important account-related notifications.

Service Improvement

We compile usage information to analyse the performance of our website, resolve technical issues, and further improve your gaming experience.

04. Sharing Information with Third Parties

7778b never sells your personal information. However, we may share information with third parties in the following limited circumstances:

Service Provider Partners

We use trusted third-party services for payment processing, identity verification, and technical support. These partners may only use information for specified purposes and are bound to comply with our privacy policy.

Legal Obligations

In the event of a court order, government directive, or legal obligation, we may share necessary information with the relevant authorities.

Anti-Money Laundering Agencies

We reserve the right to notify the relevant regulatory authorities about any suspicious financial activity in accordance with applicable regulations.

Business Transfers

In the event of a merger, acquisition, or business restructuring, your information may be transferred to a new entity. We will notify you in advance in such circumstances.

05. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Essential Cookies

These cookies are essential for the basic operation of our website. They remember your login state, ensure security, and display pages correctly. These cookies cannot be disabled.

Functional Cookies

These cookies remember your preferences such as language selection and provide you with a personalised experience. Disabling them may limit some services.

Analytical Cookies

We collect analytical data to understand how our website performs. This data is completely anonymous and does not reveal individual identities.

You can manage or delete cookies at any time through your browser settings. However, disabling some cookies may limit certain features of the website.

06. Data Security Measures

7778b applies industry-standard technical and organisational measures to protect your personal information.

Encryption Technology

All data exchanged between our platform and your device is protected through SSL (Secure Socket Layer) encryption. Your password and financial information are always stored in encrypted form.

Access Controls

Only authorised staff who need access for their work can view your information. All staff operate under strict confidentiality agreements.

Security Monitoring

Our technical team monitors the security of our systems around the clock. Any suspicious activity is automatically detected and the necessary action is taken.

Response to Data Breaches

If a data breach occurs and it affects your personal information, we will notify you as quickly as possible and take the necessary protective measures.

07. Data Retention Period

How long we retain your personal information depends on the purpose of retention and applicable legal obligations.

• All your information is retained for as long as your account remains active.
• Even after account closure, financial transaction data may be retained for a specified period in compliance with legal obligations.
• Information related to anti-money laundering may be retained for an extended period in accordance with applicable regulations.
• After the retention period ends, data is securely deleted or anonymised.

08. Your Rights and Choices

You have certain important rights regarding your personal information, which we fully respect.

Right to Access and Correct Information

You may request to view your personal information held by us and to correct any inaccurate data at any time. We will process such requests as quickly as possible.

Right to Delete Information

Where there is no legal obligation to retain it, you may request that your personal information be deleted. After account closure, we determine the data retention period in compliance with applicable regulations.

Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can contact us to disable them. Important account-related notifications (transaction confirmations, security alerts) will always be sent.

Right to Data Portability

You may request a copy of your information held by us in a machine-readable format. We will assist in fulfilling this request.

09. Minor Protection

The 7778b platform is intended only for those aged 21 and above. We do not knowingly collect information from any minor.

We verify age during the registration process. If we become aware that a minor is using our platform, we will immediately close the relevant account and delete the information.

If you believe a minor is using our platform, please contact us immediately.

10. International Data Transfers

Our technical infrastructure and some service provider partners may be located outside Bangladesh. In such cases, your information may be transferred internationally.

We ensure that adequate protective measures are always in place for such transfers. Third-party partners are contractually obligated to follow the standards described in this policy.

11. Policy Changes and Updates

This privacy policy may be updated from time to time as our services, technology, and legal environment change.

For significant changes, we will notify you by email or display a special notice on our platform. Continued use of the platform after a change will be taken to mean you have accepted the new policy.

We recommend that you visit this page regularly to stay up to date with the latest policy.

12. Contact Us

If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact us. Our privacy team will process your request as quickly as possible.